Once you send us your inquiry we will send you and e-mail invoice.

Payment Method:

You may choose either of the following.
Wire transfer cash to our US bank account.
Credit card through google checkout.
(you will need to sign up for google check out. No charges for signing up)

Delivery:

Your packages will be sent by EMS (Post Office Express Service) for all standard shipping.

Shipping cost:

For countries in Asia, North and Central America, and Europe 1-3 items US$30.
For each additional item US$8.
For countries in South America and Africa, and additional US$15

Delivery time:

Please allow 5-14 business days for product arrival.
Please note, ILLIG JAPAN is not responsible for delays in customs clearance.

TAX & Duties:

Your order may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country.
ILLIG JAPAN ships your package, "duties and taxes unpaid", and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be.
If you do incur these additional charges, they must be rendered in order for your package to clear customs.
For more information regarding your country's custom policies, please contact your local customs office.

Return Policy:

You may return an item if you are not satisfied with your purchace within 15 days of reciept.
The item must be in its original condition.
You will recieve full refund of the product price.
Please note, shipping and handling charges are not refundable.

Privacy Statement:

We may ask you to provide personal information when you send us your inquiry.
Such as your name, billing address, phone number and e-mail address.
All information collected will be confidential will not be sold, or reused.
If you have any questions, please feel free to email us.

All credit card transactions will go through google check out.
Please check google check out privacy policy.

https://checkout.google.com/files/privacy.html

Contact Information:

ILLIG JAPAN
1-5-10-214 Kamimeguro Meguroku Tokyo Japan 153-0051
Phone & Fax: +81-3-6277-0221
mailto: contact@illig.jp, miwako@illig.jp